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Terms and Conditions

Our Organisation

Uvibes.com.au is wholly owned and operated by Ledouk Pty Ltd. Ledouk Pty Ltd and any Affiliate Companies or Entities will be referred to as Uvibes herein.

Your Responsibility

It is your responsibility to read the Terms and Conditions relevant to the use of this Adult Website. Any purchase of goods or services on this website is restricted to individuals of at least 18 years of age. By accessing this Website and any of the information that it contains you confirm that you are at least 18 years of age and that you have read, understand and accept all the Terms and Conditions, and you agree to be bound by such Terms and Conditions. These terms and conditions together with Uvibes Policies published on this Website constitute the entire agreement between Uvibes and the user and supersede all previously published Terms and Conditions, verbal agreements, claims, representations or understandings.

Purchase Agreement

The Agreement to purchase a product or products is effective from the date and time that Uvibes has received your submitted shopping cart order form and has confirmed, via email, acceptance of your order(s). This contract is legally binding in accordance with Australian laws.

Stock

All goods remain the sole property of Uvibes until such time Uvibes receives payment in full. All stock items are offered subject to availability at the time of your order, and may differ slightly from the image(s) displayed on this website.

Orders

If you order an item that is shown as ‘Out of Stock’ on the website we will notify you by email and dispatch your ordered item to you promptly upon receipt of new stock. Restocking and dispatch of ‘Out of Stock’ items will normally take 4 to 8 working days subject to availability of wholesaler stock.

Taxes & Duties

Transaction currency Australian Dollars (AUD).
All prices quoted on this Website are inclusive of Australian Goods and Services Tax. If you order from outside Australia, you must comply with all laws and regulations of the country in which you are receiving the products, and you may be subject to import duties, taxes, or other charges. Uvibes will not be responsible for any such charges or issue credit or refunds for items seized by the Authorities of any country. Contact your local customs office if you require further information.

Cancellations

Uvibes will not accept any cancellations after your order has been booked with Australia Post or other delivery contractors for dispatch. See also "Return of Items Purchased".

Customer Service

Uvibes will make every effort to respond to any customer service issues or questions within a maximum of two working days. Please submit any requests and questions through our contact us portal.

Privacy

Any information you submit to our website is only retained by Uvibes for the purpose of invoicing, fulfilling your order and providing after sale service. Uvibes will NOT sell, share, or rent this information to any external parties. You will only be added to our mailing list if you opt to be a subscriber. Termination of this service can be executed at any time via the email sent to you, by simply clicking the “Unsubscribe” button, which will appear clearly on the primary page of the email.

Uvibes uses a 128kb encrypted SSL to protect your credit card information. NO credit card details are retained by Uvibes for any reason.

Return of Items Purchased

The products sold by Uvibes are intimate, personal items that should be chosen carefully before you make an order on this website. In order to safeguard the health and safety of all of our customers and staff we are not able to offer an exchange service on any item purchased and received by you EXCEPT in the case that the item has a manufacturer’s defect, or in the case that the item received by you is not the item recorded on your order. Uvibes will not resell any item returned as defective due to matters of hygiene and safety.

If you are reasonably sure that the product you have received has a manufacturing defect, please complete and email the Returns Application Form to Uvibes at your earliest convenience. Products returned to Uvibes within 30 days of the purchase date and are confirmed to be defective by us will be replaced subject to the availability of stock and at no additional cost to you. In the case that the defective item you have purchased is no longer available Uvibes will issue you a full refund.

Discounts

All advertised discounts represented as a percentage off the total price of a product are calculated based upon the GST inclusive cost of the product. Thus, if an item is priced at $100 inclusive of GST, a 10% discount would represent a value of $10 off the overall price of the product. No discount or promotion, not including free shipping, can be used in conjunction with another discount or promotion unless expressly authorised in these terms and conditions.

Delivery

Privacy

We understand that privacy is of the utmost importance to our customers. Your purchase will be delivered in plain packaging and will only be marked with your name and address and the senders details which will appear as Ledouk Pty Ltd.

Order Confirmation

You will receive an email confirming your order when your credit card transaction has been approved. We will also notify you by email in the unlikely case of any dispatch delays or other delivery problems.

Delivery Charges

If the total amount of your order (less the value of any discount given) is more than $100 not including normal postage and handling then Uvibes will dispatch your order free of postage charges. This offer does not apply to orders for delivery to an overseas address.

If the total amount of your order is less than $100 not including normal postage and handling, the cost to you for delivery of any order, anywhere in Australia, will be $10.

Waiting Time

Uvibes dispatches products to its customers twice daily at 11:00am and 3:30pm. If your order is made before 3:30pm it will normally arrive the next working day after email confirmation is received however it is possible during busy periods that your order may take up to two to three working days to arrive. Your order will be delivered by Australia Post and will normally be delivered the next working day after dispatch from our warehouse provided your delivery address is within a State Capital or Regional city area. For other areas your order may arrive 2 to 3 working days after dispatch from our warehouse.

Copyright

The collection, arrangement, and assembly of all content on this site including, but not limited to text, graphics, logos, button icons, images, audio clips, and software, is the property of Uvibes, its Affiliated Companies or its content suppliers and is protected by applicable copyright laws. The reproduction, modification and/or re-publication, distribution, transmission, display or sale of any of the content on this site is strictly prohibited unless authorised in writing by Uvibes.

Trademarks

The trademarks and logos within this website may not be used in connection with any products or services other than those provided by Uvibes. All other trademarks that appear on this site and are not owned by Uvibes or its Affiliated Companies or partners are the property of their respective owners who may or may not be affiliated with, connected to, or sponsored by Uvibes or its Affiliated Companies or partners.

Use of this Website

Your access and use of this website is strictly subject to the Terms and Conditions of this Agreement. Uvibes reserves the right to terminate your account, refuse to provide service or cancel your order(s) at its sole discretion, including, without limitation, in the case that Uvibes reasonably determines that your conduct violates applicable laws or is harmful to the interests of Uvibes and/or its Affiliated Companies.

Disclaimer

UVIBES MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AND TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAWS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, AS TO THE MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF ANY PRODUCT, INFORMATION, OR ANY OTHER CONTENT OF ANY KIND INCLUDED ON THIS WEBSITE. WHERE WARRANTY CANNOT BE EXCLUDED UNDER APPLICABLE LAW UVIBES LIABILITY SHALL BE STRICTLY LIMITED TO EITHER REPLACING THE PRODUCT OR CREDITING YOU THE AMOUNT PAID BY YOU TO Uvibes FOR THE PRODUCT.

Uvibes SHALL NOT BE HELD LIABLE WHETHER IN CONTRACT OR TORT FOR ANY DAMAGES OF ANY KIND INCLUDING BUT NOT LIMITED TO ILLNESS INJURY OR DEATH TO YOU OR ANY THIRD PARTY HOWEVER OR WHEREVER SUSTAINED AND ARISING FROM OR CONNECTED TO YOUR USE OF THIS SITE OR YOUR USE OF ANY PRODUCT PURCHASED FROM THIS WEBSITE INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES OR LOSS OF PROFITS.

Indemnification

You agree to release, indemnify hold harmless and defend Uvibes and its Affiliated Companies and the officers, directors, employees and Insurers of each from and against any and all claims, demands, causes of action, damages, judgements and awards of any kind or character without limit and without regard to the cause or causes thereof including defective products or materials, inaccurate, erroneous, deceptive or misleading information, or any other cause of any kind or nature or the negligence of any person or persons.

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